US Based IT Support Service Company
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Why Hire Technical Support Staff from USA
Prompt IT support for uninterrupted business
All modern companies are heavily reliant on IT systems for their uninterrupted functioning. Any fault in a firm's IT system could translate into significant losses. Moreover, managing the modern IT infrastructure is a challenge in itself with network architecture, hardware and company-specific software to manage.
L4RG Digital Plus's dedicated USA tech support engineers provide tailored services for all your IT needs. They are well-versed with challenging problems in network architecture, sophisticated hardware and specialized software as well as any niche tech that your company relies on. L4RG Digi Plus has more than 550 full-time IT support staff in USA on its payroll—with experience ranging from junior, mid-level to senior executives.
- Experts with minimum 5+ years of global experience
- Expertise in major IT support software like Zendesk and Jira
- Seamless integration of new tech in existing network
- Top 1% IT experts chosen from across USA
- State-of-the-art solutions for reinforcing IT infrastructure
- 24*7 personnel availability for IT support services
360° IT Support Services
Complex tech. Effective support
Your business relies on the effectiveness of your tech platforms. L4RG Digital Plus's dedicated USA tech support engineers offer 24×7 IT support, including a dedicated IT help desk to ensure that your business never faces any downtime.
Whether your company is a cloud-based firm or you're trying to upgrade to cloud technology from a traditional system, our technical support specialists help you to do it effectively. They are adept at the use of cloud applications.
Machines can malfunction. That's just the nature of the beast. However, outsourcing troubleshooting support services with L4RG Digital Plus in USA helps you to fix your tech problems effectively and without experiencing significant downtime.
Have an outdated tech platform that needs updates or have a legacy infrastructure that is not keeping pace with your expansion? Our dedicated USA tech support engineers are perfect for such tasks with more than 1,100 jobs under their belt.
Tech needs at a modern firm require constant monitoring to ensure they run smoothly. Our remote IT experts in USA ensure your network is in perfect shape always. Our experts help you monitor networking components like routers, firewalls, servers and VMs.
Any network needs to be robust so as to fend off any attacks. Further, the ever evolving rules and regulations about customer data protection makes it imperative for firms to have a robust network security. Our IT support staff are perfect for the role.
L4RG Digital Plus's team of SQL Server consultants implement best practices throughout the development life cycle of your technology—proprietary or not—to ensure that your SQL server handles all kind of queries without failing.
Data is the new oil. Your business—whether data forms the core of its business or not—cannot do without storage and effective management of data. Hire our online tech support staff in USA for effective data solutions.
Regardless of the nature of your business, your data is vital. Hire technical support engineers from L4RG Digi Plus in USA to create a bullet-proof backup system for data recovery, backup troubleshooting, backup management and other such data related issues.
Why Outsource IT Support Services to USA
Catering to 55% of the world's IT needs
3 million engineers graduate every year making USA the home of IT support outsourcing in the world.
Our remote IT support engineers are our full-time employees which gives you the assurance of a full-time staffer.
Online IT support experts command a significant remuneration locally. Outsourcing to L4RG Digi Plus helps you save as much as up to 70% in costs.
Top Benefits of Hiring Technical Support Engineers from L4RG Digi Plus
No unwanted surprises. No hidden terms & conditions
Assess your IT support staff for 1 week before making a hiring decision.
Hire full-time IT support experts with L4RG Digi Plus. No more uncertainty of freelancers.
L4RG Digi Plus triple vets all of its experts for technical and industry expertise.
Pay for just one remote technical support specialist and leverage the expertise of an entire team.
Pay only for your hired resource's work and nothing else. L4RG Digi Plus takes care of everything else.
L4RG Digi Plus has junior, mid-level as well as senior pros. Handpick the expert you need.
Choose from Our 3 Easy Hiring Models
Switch between the models effortlessly whenever you want
- 8 hours a day
- 5 days a week
- Dedicated resource
- 4 hours a day
- 5 days a week
- Dedicated resource
- 60 hours a month
- Pay-as-you-consume
- Ideal for low volume work
Hiring Was Never This Easy
Tell us your requirement for your IT support staff.
L4RG Digi Plus shares impressive resumes as per your custom needs.
Assess them and hire only when fully satisfied.
You can start working with your resource within 8 hours.
IT Support Staff FAQs
All your queries answered
Is it possible to assess the skills of my remote staff?
Absolutely. When you hire dedicated USA tech support engineers from L4RG Digi Plus, you are entitled to a 3-day free trial. This lets you gauge the quality of the resource before you outsource with us.
What is the skill set of your IT support staff?
L4RG Digi Plus's technical support staff have a varied skill set that includes cloud computing, troubleshooting, technical consulting, network monitoring, security solutions, etc.
How do I communicate with my employee?
With L4RG Digital Plus, communication is very easy. You can interact via phone, e-mail, instant messengers, video conferencing, Skype and MS Teams.
Do you provide local time-zone support?
At L4RG Digital Plus, we have round-the clock work model and all our resources are available to work as per your convenience and schedule.
How easy it is to scale up or down with L4RG Digi Plus?
Keeping in tandem with diverse business needs, L4RG Digi Plus has made the process of scaling up or down extremely easy. Just drop an email to scale up or down anytime.
I have very sensitive legal data, can I trust its safety?
We work in accordance with the EU's GDPR, Canada's PIPEDA and US' ECPA. Additionally, all our employees sign a mandatory non-disclosure agreement (NDA). We are also an ISO 27001-2013-certified and CMMiL3-assessed firm.